qwest outage no notice

We just had a qwest outage of about 2 mins at 1:41am pst. When I called to report it I was told it was a 200+ emergency software upgrade due to a security concern, and that we will get a notice later after the fact. Normally we get notices in advance, even for software upgrades due to security or other important issues, so I am curious if other qwest customers had the same experience and wether this is how it's going to be from here on in? The affected platform was juniper and I'd love to know the specfic case being addressed here. Mike-