08/30/2020 14:28:20 GMT - The IP NOC confirmed a routing issue and commenced with troubleshooting efforts. Routing configuration adjustments have been made and service affecting alarms are beginning to clear.
08/30/2020 11:38:15 GMT - The IP NOC is engaged in cooperative escalated investigations to isolate and troubleshoot the fault at this time.
08/30/2020 11:03:09 GMT - On August 30, 2020 at 10:00 GMT, CenturyLink identified a Market Wide service impact. As this network fault is impacting multiple clients, the event has increased visibility with CenturyLink leadership. As such, client trouble tickets associated to this fault have been automatically escalated to higher priority.
The NOC is engaged and investigating in order to isolate the cause. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve.