23 Jun
2005
23 Jun
'05
12:50 p.m.
In his case, it sounds like he actually has a business case for solution 3 above.
I think there is *always* a business case for making infrastructure communications services work efficiently and reliably. However the world is pretty consistent about efforts to fix long-standing human problems, such as failure to run a service adequately. How often does a long-standing problematic operation get fixed? Change is certainly possible. It just isn't probable. d/