Global Crossing IPv6 on hold?

Hi All, We recently received our ::/32 allocation from ARIN, and when we went to set up IPv6 BGP with one of our transit providers, Global Crossing, we were told new IPv6 sessions were (direct quote) "not available at this time." Attempts to get an ETA or even an explanation why have so far been fruitless. Can that be right? I've always thought of Global Crossing as an IPv6 leader. Has anyone else heard anything about this? Thanks, Jeff