We use Ping Plotter for similar analysis which may help you. http://www.pingplotter.com/ Sam Roche – Supervisor of Network Operations Support: support@lakelandnetworks.com<mailto:support@lakelandnetworks.com> 705-640-0556 TF: 844.444.4249 Direct: sroche@lakelandnetworks.com<mailto:sroche@lakelandnetworks.com> 705-640-0086 | https://www.lakelandnetworks.com/faqs/ [cid:image001.png@01D6066E.91D4CD20] From: NANOG <nanog-bounces@nanog.org> On Behalf Of LTGJAMAICA Sent: Friday, March 27, 2020 7:55 PM To: NANOG@nanog.org Subject: Measuring packet loss and Latency Between eastern Europe and north america ' EXTERNAL Email Disclaimer CAUTION: This email originated from outside the organization. Exercise caution when clicking on links or opening attachments even if you recognize the sender. I have a customer in eastern Europe accessing a SAAS application hosted in one of Azure's north America datacenters. for the past few days every morning between 3am and 6am est performance slows to crawl. This is person is like 8am to 11am locally so they cant get much done. The local ISP is providing 100mbps up/down. So far speed test to Saas providers speed test page is slow 0.02mbps down 6 mbps up Speedtest.net to north American ISPs like Verizon in New York slow Speedtest to servers in Easter europe 100 up 100 down Traceroutes/MTR dont help because a lot of hops seem to drop icmp packets Need a tool or service that can detect packet loss/latency between provider in eastern europe and a north american service provider. Any help is appreciated