For those of you who may have missed it, it appears that compaq.com has disappeared from the .com root. Not only a.root, but f.gtld etc... [rjoffe@zephyr rjoffe]$ dig @a.root-servers.net compaq.com ; <<>> DiG 8.1 <<>> @a.root-servers.net compaq.com ; (1 server found) ;; res options: init recurs defnam dnsrch ;; got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10 ;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUERY SECTION: ;; compaq.com, type = A, class = IN ;; AUTHORITY SECTION: COM. 1D IN SOA A.ROOT-SERVERS.NET. hostmaster.internic.NET. ( 2000060700 ; serial 30M ; refresh 15M ; retry 1W ; expiry 1D ) ; minimum ;; Total query time: 97 msec ;; FROM: centergate.com to SERVER: a.root-servers.net 198.41.0.4 ;; WHEN: Wed Jun 7 21:31:40 2000 ;; MSG SIZE sent: 28 rcvd: 105 It appears not to be a payment problem... $ swhois compaq.com Query: compaq.com Registry: whois.networksolutions.com Results: Registrant: Compaq Computer Corporation (COMPAQ-DOM) 20555 State Highway 249, M020303 Houston, TX 77070 Domain Name: COMPAQ.COM <snip> Record last updated on 15-May-2000. Record expires on 21-Apr-2001. Record created on 20-Apr-1995. Database last updated on 7-Jun-2000 15:54:38 EDT. Domain servers in listed order: NS1-PUBLIC.ZTX.COMPAQ.COM 161.114.1.204 NS1-PUBLIC.ZMA.COMPAQ.COM 161.114.64.24 I found a recursive server with the ttl not yet expired showing C:\>nslookup www.compaq.com Server: vnsc-pri.sys.gtei.net Address: 4.2.2.1 DNS request timed out. timeout was 2 seconds. Non-authoritative answer: Name: www.compaq.com Address: 207.18.199.3 You may want to warn your customer service reps... and use 207.18.199.3 -- Rodney Joffe CenterGate Research Group, LLC. http://www.centergate.com "Technology so advanced, even we don't understand it!"(SM)