Re: Out of date contact information

2 May 1996


      You know that all this stuff was standardized long ago at an IETF
working group?  The group was called Network Joint Management.
We all agreed that there should be a trouble mailing list for each NOC
and I believe we agreed on AS mailing lists as well.  It is a shame,
but I don't believe that that group ever put out an RFC specifying
this.  There was also a group that worked on inter-NOC communications
and sharing trouble tickets, etc.   

---Cathy

    From: Alan Hannan <alan@gi.net>
    Subject: Re: Out of date contact information
    
      Jonathan Heileger and myself are doing some work on issues similar
      and inclusive to this, having to do w/ inter-NOC communication, and 
      we are planning a presentation at the next NANOG.
    
      FYI...
    
      -alan
    
    .........  Dorian Kim is rumored to have said:
    ] 
    ] This would be something we could probably standardize. I wonder how many folks
    ] have mail aliases like routing@xxx.net, noc@xxx.net, etc to bounce messages
    ] right ways. At the ver least, it'll make /etc/alias file shorter for good
    ] number of people. :)
    ] 
    ] -dorian (trouble@cic.net)
    ] 
    ] On Thu, 2 May 1996, Nevin Williams wrote:
    ] 
    ] > We here like trouble@ans.net.  It's an all-purpose group, like
    ] > support, but has a sense of urgency to it.
    ] >
    ] > 	Nevin
    ] >
    ] >
    ] >         -Nevin Williams
    ] >          ANS Network Operations
    ] >
    ] >
    ] >
    ] > Andrew Partan writes:
    ] > >
    ] > > > I have found that, with only one unnamed exception, if you write
    ] > > > to support@isp.net
    ] > >
    ] > > How about folks use:
    ] > > 	routing@isp.net
    ] > > to reach people?
    ] > >
    ] > > [Is there any consensus on various support aliases that an ISP 'should'
    ] > > have?  noc, help, hostmaster, support, postmaster, routing, info, sales,
    ] > > trouble, others?]
    ] > > 	--asp@partan.com (Andrew Partan)
    ] > >
    ] >
    ] >
    ] >
    ] >
    ] 
    ]

Re: Out of date contact information

cathy＠home.net