On Tue, 7 Sep 2004, Jon Lewis wrote:
Any network that doesn't already have it, I highly recommend signing up for AOL's feedback loop (aka scomp reports) at http://postmaster.aol.com/tools/fbl.html. This will give you a sort of early warning system notifying you of spam issues on your network.
And you will also get random emails that your users have sent to AOL users, who then click on "Report as spam" seemingly at random.
I've received Spam reports on e-mail asking when someone's kids should be picked up at school, giving directions for a job interview, CONGRATULATING that same person on being accepted for the job, and in once case received a 'spam complaint' on every mail my user sent as part of a conversation.
As in, the AOL user replied, then clicked "Report as spam". He received a reply to his reply, replied, and Reported as Spam. This was not a "Stop e-mailing me" conversation. It was a perfectly normal conversation between two people.
Then there are the people who have mail forwarded from here to their AOL account, and can't get it through their thick skulls that "Report as spam" isn't doing a damn thin in this case.
On Tue, 2004-09-07 at 07:59, Christopher X. Candreva wrote: thats because they think report as spam is the same as delete. they dont want the email anymore so lets click report as spam
Grrrr.
So it's a nice idea -- but IMHO fails in practice.
========================================================== Chris Candreva -- chris@westnet.com -- (914) 967-7816 WestNet Internet Services of Westchester http://www.westnet.com/
Thornton Cierra Group www.cierragroup.com Efficient Licensing and Consulting