Once upon a time, Scott McGrath <mcgrath@fas.harvard.edu> said:
The other guys _may_ be cheaper in the short run but hardware replacement is always like having a root canal cant speak for Netopia but I have dealt with Adtran ended up buying a spare DS3 CSU/DSU because of the experience.
Hmm, we've had hardware replaced by Adtran lots of times; the only problem we experienced was they didn't know how to handle one of our guys driving up to receiving (I guess if we had a big brown truck they'd have been okay). We ended up having to ship something across town; I think UPS thought we were crazy. -- Chris Adams <cmadams@hiwaay.net> Systems and Network Administrator - HiWAAY Internet Services I don't speak for anybody but myself - that's enough trouble.