22 Oct
1996
22 Oct
'96
7:19 p.m.
All an end user is left is a murky feeling that their provider might be broken. Hopefully, along with technical advances, we'll get advances in network measurement area (hopefully IPPM effort of IETF will bear bountiful fruit) so will force providers to the "right thing" or face loss of business. Yes, but the end user need not be the only metric that a provider can gauge itself by. For example, the provider has the very nice metric of "trouble tickets per day per billi-packet". This gives him a real gauge of how many problems his network is seeing. If the customer is happy, then the provider must be doing something right... Tony