Sadly, I agree. If anyone is there late, it's a noc administrator looking at pictures of cats. Sent from my Mobile Device. -------- Original message -------- From: "Justin M. Streiner" <streiner@cluebyfour.org> Date: 05/30/2013 8:11 PM (GMT-08:00) To: Patrick <nanog@haller.ws> Cc: nanog@nanog.org Subject: Re: Verizon NY (LEC) prior notification On Fri, 31 May 2013, Patrick wrote:
On 2013-05-30 21:43, Valdis.Kletnieks@vt.edu wrote:
May not be workable without a sufficiently high call rate 24/7. If you're a small call center that usually has 3-4 calls per hour at 2AM, now long is "too long without a call, time to get suspicious"?
Correct.
Alternatively, perhaps VZ has an outages list one could get on for any planned upgrades, so that one could test post-operation. While this would have helped the OP, it covers much (?) less of the error space.
Or maybe get to know the local switch techs. Does VZ ex-nynex still have local switch techs, or did they centralize like Sprint/Kansas City?
The vast majority of Verizon's COs are not staffed with on-site techs on a regular basis. I suspect the same is true of most telcos. jms