If it was the cut that happened at 10:40 PDT it was restored at 12:50 PDT. We lost RX on a circuit, but not TX. Kevin Broderick - IT Operations Manager --------------------------------------- IT Operations/Network Engineering Accretive Networks / Wolfe.Net / CamTV ITOps@accretivetg.com p 206.269.0190 t 800.965.3363 f 206.269.0188 -----Original Message----- From: Joel Maslak [mailto:jmaslak@antelope.net] Sent: Friday, October 19, 2012 1:13 PM To: NANOG list Subject: Centurylink Contact Does anyone have a good contact to report outside plant issues in the Denver, CO area? Some construction equipment in my neighborhood snagged and snapped a messenger cable between poles, and probably stretched some copper. I'd like to make sure that CL actually gets notified and gets it fixed. My line is fine, so their automated residential customer service line wasn't helping me at all.