Brandon Ross wrote:
On Thu, 14 Jan 1999, Dan Hollis wrote:
Having to spend 20 minutes on hold with a *multibillion dollar telco* while they try to find a security admin, is simply unacceptable.
If you're only waiting 20 minutes, you're having much better luck than me. In our experience, it takes several hours to get in touch with someone clueful enough and with the authority to trace a spoofed attack.
I think he means 20 minutes just to find _any_ security admin when you call the network security number. Finding a _clueful_ one starts the next clock running. Sometimes it damn near needs a calendar. -- -- *-----------------------------* Phil Howard KA9WGN * -- -- | Inturnet, Inc. | Director of Internet Services | -- -- | Business Internet Solutions | eng at intur.net | -- -- *-----------------------------* phil at intur.net * --