On Fri, 13 October 2000, "Brett L. Hawn" wrote:
Until of course they grow as large as the other big name competitor, then we'll see how well their service model scales.
I like Juniper as much as the next person, this doesn't however, make me naieve enough to believe that they're going to be able to leap the customer support and technical support hurdles that all the other large companies have hit.
They probably won't. But by that time, everyone hopes there will be a new up-and-coming competitor. The founders will probably be ex-employees who got feed up with the bigness, and started the next company. IBM -> Digital -> Compaq -> Dell -> ???? There are already several companies nipping at Juniper's heels. This is a good thing. When companies start focusing on strategic architectures, alliances, and certifying; they stop innovating.