20 Dec
2010
20 Dec
'10
11:59 a.m.
A simplified explanation of the situation between Level 3 and Comcast, from the perspective of a Comcast customer who is asking for the same thing Comcast is asking for. :)
I have to question Richard on this interaction though. There is no way in hell a Comcast customer service rep would respond like that. Not at least without putting you on hold 5 times and then still, wouldn't know what in the hell you're talking about. In the end, the service rep would tell you they need to dispatch someone to your house. Randy