nanog reader, I am not sure this is completely appropriate or not. I need a help/suggestion. Like the rest of us, I am busy troublshoot customer problem, I forget to do routine stuffs, like calling customers to update and calling vender to esclate, report to superviser. Unfortunately a program which was running along with ticketing system die, nobody knows why. I wonder anyone has any free program running on unix box does the following. -remind me when the time come to do some action. -able to snooze it if it is not appropriate time. -able to glace the subject field for future event. -able to edit/re-edit some comment field. any suggestion.. TIA, Tatsuya /_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/ Tatsuya Kawasaki Allegiance Telecom Unlock the Power of the Internet http://www.kivex.com Phone 301.215.6777 Fax 301.215.5991 Affiliation given for identification not representation /_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/