<from whois on sprintlink-dom> Alternate Contact: Sprint Network Info. & Support Center (SPRINT-NOC) noc@sprintlink.net (800) 669-8303 HOWEVER, if you are not a client, tell your provider. That will allow equally technical people to talk and get things resolved as quickly as possible. They are going to want to know what you did to get this information. Just looking at it, and not knowing from where you are getting this, it may be normal. Pings are a low priority for most hardware, and are subject to being dropped. Finally, this is a forum for discussing North American Network operations, not operations within a provider. I would always suggest going to your upstream provider first for operational difficulties. That is what you pay them for. +mike network operations INTERPATH