On Thu, 20 Sep 2001, Richard Welty wrote:
given the stories we hear about routers and switches and servers being unplugged so that the vacuum or the buffer can be run, it's clear that nobody is escorting the cleaning staff around the facility. perhaps this should change.
wow. you mean people actually let cleaning staff into their nocs? i'd rather have a little clutter than let janitorial services into our noc. it's actually the responsibility of the technical staff to vacuum the carpetted edges of the room and empty the wastepaper baskets when it needs to be done. wouldn't you rather move trashcans out of the NOC once a week than worry about who is going in there after hours and unplugging stuff? but then again, two of the "bean counters" (myself and the owner) are part of the technical team, so we think of things like that. one of the benefits of working for a tiny ISP i guess. as for that reminder from sean about checking IDs, thanks for that. we are about to have some installs done by verizon and adelphia which will involve access to the noc and telco entrance. i will pass that reminder along to all of the staff. deeann m.m. mikula director of operations telerama public access internet http://www.telerama.com 1.877.688.3200