anyone from NetworkSolutions who understands results of dig?

Hello, If there is anyone from Network Solutions who understands result of "dig" and can not read from a script (which, unfortunately is wrong in some cases), could that person get back to me of the list, please? Pretty please? I do not want to go through yet another round of explanation with yet another customer service person that there is an inconsistency with the data returned by the web-based system and the data in GTLD-SERVERS.NET, get them to say "Ahhh, now I see, can you please include this into email and we fix this" to have someone *else* get that email and go back to the square 1. Thank you, Alex