3 Oct
1997
3 Oct
'97
5:30 p.m.
We're in the process of developing a 24x7 NOC, and can agree upon about everything except scheduling.
- M-F 9-hour shifts, Sa-Su 2x12-hour shifts - Downside is the Sa-Su people are just "extras". This is basically what I went with. To integrate in the weekend people I have them do some half shifts during the week.
yes it's true.. if we get the "right" schedule people will actually be more productive...