netsol is an excellent example of American, braimnless, 24x7 service support which is useless for the smart people and does exist for the dumb ones. My example: begin: Me: I payed extra 35$, can you confirm that domain will be renewed for extra one year, I does not see it on the whois? NS: If you did not payed, use our web to pay. If you had _last_ notification, dismiss it. Me: I know; but I am asking you about my extra payment - if my friend payed 70$ and I payed 35$ for the same domain, what will really happen? NS: If you did not payed, you can do it by the web. If you have _fginal_ notification, dismiss it. etc. goto begin Just the same as to ask questions to the typewriter... ----- Original Message ----- From: "Cerqua, Toby" <tcerqua@platinumsystems.net> To: <nanog@merit.edu> Sent: Thursday, April 12, 2001 7:26 AM Subject: OT-ish: netsol facist contact info?
i've been trying to get through to nanog for months now to do a simple address change. of course i used their form correctly -- several times, in fact -- and i've exchanged emails with some lackey on the problem. once i made the problem clear, communications dropped off sharply. anyone know a contact with a clue? i'd rather get this done *before* the time runs out and i lose the name.
thanks much. of course, please respond off-list.
-t