Hi Eric, Sorry you're having troubles. If you send me an email with your customer information or give me a call I'll look into this and get you sorted out. Dave Siegel VP Global IP/Data Services Product Management 716-408-2608 On Thu, May 15, 2008 at 09:38:04AM +0200, Erich Hohermuth reportedly typed:
Dear members,
I just want to ask if anyone else have major troubles to install new or upgrade services with Global Crossing ?
The story:
Last year on December we ordered two layer2 point to point connections based on gigabit ethernet connections. The main idea was to directly connect to the peering point. After waiting 3 months and lots of mails they get the right hardware in place but now 6 months later we still don't have a running service, because they just implement something with tagged interfaces on one the peering point site without asking.
Regards Eric
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