Dns help.

Hi all. nanog(signal,noise++) I have a customer that is reporting intermittent reachability issues to Stormpay.com, and need a off-network perspective on dns. The end-user reports not being able to resolve the domain, but it's been okay everywhere I looked. Most of the complaints have been international, but there are a couple of charter and EarthLink addresses mixed in. Last dns change was 2 almost weeks ago, so I don't suspect a propagation issue. It should resolve to 207.65.19.39. Thanks, Ejay. (Who now owes two rounds at the next <400mi from Nashville after-nanog-bar-huddle)