On Sat, 25 Jan 2003, Alex Rubenstein wrote:
Let's make the assumption that the outage of ATM's that BoA suffered was caused by last nights 'SQL Slammer' virus.
The following things can then be assumed:
a) BoA's network has Microsoft SQL Servers on them.
Not necessarily. There's this statement from a BoA employee: '"We have been impacted, and for a while customers could not use ATMs and customer services could not access customer information," Gagnon said.' While that's clear as mud, one could also infer that the network that they depend on to interconnect their ATMs and branches was impacted by all the garbage network being carried at the time. They don't disclose how these atm's and branches are connected back to their datacenter(s?), but perhaps someone had the bright idea of tunneling everything over something like the Qwest network, which some here reported as being b0rked for quite some time... Or perhaps they (or the VPN concentration gear) are in a shared datacenter space where other customers bouncing this junk around trashed the network within the datacenter. These days you can never make assumptions about what passes for BCP. Just another possibility... Mind you I'm not rushing out to open an account with them. C
Comments?
-- Alex Rubenstein, AR97, K2AHR, alex@nac.net, latency, Al Reuben -- -- Net Access Corporation, 800-NET-ME-36, http://www.nac.net --