While it's possible to make many comments about "how things could have been done better" on this project, I want to take the time to commend you for taking time to ask the question. Many "big company" and/or "big government" projects happen all the time, with no one even asking the community for input or assistance. So, while the roll out was not trouble free, your very public effort to help is a step above for this type of project. I do hope the efforts to make this service more RFC and BCP friendly, as well as doing generally "good things" will continue. While I'm sure here many think they could do a better job, which may even be true for some specific issues, the challenges of launching a service under a government contract are large, and only compounded by it being the lead story on nearly every new network. Now, if only congress, the FTC, and the FCC could do for spam what they are doing for the telephone. -- Leo Bicknell - bicknell@ufp.org - CCIE 3440 PGP keys at http://www.ufp.org/~bicknell/ Read TMBG List - tmbg-list-request@tmbg.org, www.tmbg.org