At 12:36 AM 10/19/2001, you wrote:
I'd like to see how many folks have the top-end functional NOCs as opposed to fishbowls for customers to gawk at like a zoo. Low, indirect lighting. Sound and light absorbing materials everywhere. Quiet fans in the ceiling. Enough space between NOC techs so that phone conversations don't interfere with each other. etc.
That's opposed to NOCs with white, hard, sound and light reflecting materials, bright flourscent lighting, closely packed people and the clear window to look in from the outside creating the fishbowl effect.
It's hard to tell, but the AT&T NOC in the link given earlier seems to have the characteristics of the first kind, but the picture's not too detailed. Any good, detailed pictures of a top-end functional NOC with said characteristics?
scott
Talk about a fishbowl, the AT&T NOC has an overlook area for customers complete with stadium seating! Greg U