On 25/11/14 09:39, Justin M. Streiner wrote:
Before anyone comes back with something like "So if I buy an entry level car, but I expect it to perform like a high-end sports car, does that mean I can sue the entry-level car maker for false advertising when it doesn't perform like a high-end sports car?" No, it doesn't. There are reasonable expectations. Expecting an entry-level car to perform like a high-end sports car isn't reasonable. Expecting a GPON modem to be able to forward wire-speed gigabit Ethernet in this day and age is perfectly reasonable.
Actually, this situation is as if you bought a low-end car that claims it can go 60MPH just like a high-end sports car which also claims to go 60MPH. But when the low-end car fails to achieve 60MPH and in fact blows up when you try to reach that speed, you do have grounds to cry false advertising. According to the spec-sheet pointed to by the OP: "GPON Rx - Downstream data rate 2.488Gbps" So the fact that the device fails to survive much less achieve the claimed rate is, I would expect, false advertisement... especially when the manufacturer acknowledges the discrepancy and refuses to take measures to remedy the situation. At this point, the OP may be at risk to his customers as well so it would be really in his best interest to pursue this as far as possible which may include legal action. -- /*=================[ Jake Khuon <khuon@NEEBU.Net> ]=================+ | Packet Plumber, Network Engineers /| / [~ [~ |) | | -------- | | for Effective Bandwidth Utilisation / |/ [_ [_ |) |_| NETWORKS | +==================================================================*/