just a side note, HP probably was the most helpful vendor i've dealt with in relation to solving/providing inter vendor interoperability solutions. they have PDF booklets on many things we would run into during work. for example, setting up STP between Cisco and HP gear, ( http://cdn.procurve.com/training/Manuals/ProCurve-and-Cisco-STP-Interoperabi... ). At the time the other vendor in this case (cisco) flat our refused to help us. this was a few years back tho, things may of changed. I'd ask support "you are not telling me i'm the _only_ customer trying to do this" … to which they would try and play the "well most people don't mix gear".. HP's example should be the yard stick in the field. -g On Jan 10, 2011, at 3:04 PM, Brandon Kim wrote:
To your point Andrey,
It probably works both ways too. I'm sure HP would love to finger point as well. I remember reading for my CCNP one of the thought process behind getting all Cisco is the very reason you pointed out, get all Cisco!
How convenient though for Cisco to do that, I wonder if they are being sincere(sarcasm).
Wouldn't it a perfect world for Cisco to just have everyone buy their stuff...I think it's a cop out though and you really should try to support your product as best you can if it is connected to another vendor.
I'm sad to hear that TACACS took that route. I hope they at least tried their hardest to support you.....
From: khomyakov.andrey@gmail.com Date: Mon, 10 Jan 2011 14:35:36 -0500 Subject: Re: Is Cisco equpiment de facto for you? To: nanog@nanog.org
There have been awfully too many time when Cisco TAC would just say that since the problem you are trying to troubleshoot is between Cisco and VendorX, we can't help you. You should have bought Cisco for both sides. I had that happen when I was troubleshooting LLDP between 3750s and Avaya phones, TACACS between Cisco and tac_plus daemon, link bundling between juniper EX and Cisco, some obscure switching issues between CAT and Procurves and other examples like that just don't recall them anymore.
Every time I'm reminded that if you have a lot of Cisco on the network, the rest should be cisco too, unless there is a very good technical/financial reason for it, but you should be prepared to be your own help in those cases.
Vendors love to point at the other vendors for solutions. At least in my experience.
My $0.02
Andrey
On Mon, Jan 10, 2011 at 11:52 AM, Greg Whynott <Greg.Whynott@oicr.on.ca>wrote:
I've tried to use other vendors threw out the years for internal L2/L3. Always Cisco for perimeter routing/firewalling.
from my personal experience, each time we took a chance and tried to use another vendor for internal L2 needs, we would be reminded why it was a bad choice down the road, due to hardware reliability, support issues, multiple and ongoing software bugs, architectural design choices. Then for the next few years I'd regret the decision. This is not to say Cisco gear has been without its issues, but they are much fewer and handled better when stuff hits the fan.
the only other vendor at this point in my career I'd fee comfortable deploying for internal enterprise switching, including HPC requirements which is not CIsco branded, would be Force10 or Extreme. it has always been Cisco for edge routing/firewalling, but i wouldn't be opposed to trying Juniper for routing, I know of a few shops who do and they have been pleased thus far. I've little or no experience with many of the other vendors, and I'm sure they have good offerings, but I won't be beta testing their firmwares anymore (one vendor insisted we upgrade our firmware on our core equipment several times in one year…).
Cisco isn't a good choice if you don't have the budget for the smart net contracts. They come at a price. a little 5505 with unrestricted license and contract costs over 2k, a 5540 about 40k-70k depending on options, with a yearly renewal of about 15k or more…
-g
-- Andrey Khomyakov [khomyakov.andrey@gmail.com]
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