Re: comast email issues, who else has them?

Stephen Sprunk wrote:

Because Comcast's tools are broken and when other mail admins or even their own customers call them on it, they're not even competent enough to understand the complaint and refuse to escalate?

It doesn't matter even if you are escalated. One of our (and their) customers finally screamed loud enough to be escalated to a Comcast Sr Tech (who even had his own phone number, no less!) and his response on the phone was the same position as the first levels: "nothing we can do about it". It should be noted that the fellow was nice enough to at least talk to me, even though I have no relationship with Comcast other then having my servers blacklisted by them. -- Nick Burke