hehe. I faced the same issue turing up bgp on a frame-relay circuit in colorado. Some highlights of the conversation were me saying that I needed to enable BGP and the tech's response was "I don't know what that is". Mere mention of the RADB caused him to run for another engineer. And this was the engineer assigned to my case which I opened with an email to their bgp-admin@qwestip.net address. I'm not sure they have people with a high clue factor yet. Michael Heller Sr. Systems Engineer Earthweb, Inc. 212.448.4175 mikeh@earthweb.com On Fri, 20 Aug 1999, Brian Tackett wrote:
All,
Anyone have a knowledgeable technical contact for Qwest? We've been working through the night to resolve some problems and been totally unable to talk to anyone who will tell us anything beyond "It must be your CPE".
Any help would be greatly appreciated