On Mar 11, 2024, at 12:54, michael brooks - ESC <michael.brooks@adams12.org> wrote:

It may be a pain in the butt to get Cisco equipment, but their TAC is sublime. If something is critical enough, and you push hard enough, Cisco will move heaven and earth to solve your issue.

>This was an amazing laugh on a Monday morning. Thanks!

O crap, did I miss the sarcasm?

You did not. I think you have to know the magic incantation to get Cisco TAC to escalate to the magic level.