3 Feb
2006
3 Feb
'06
3:58 p.m.
On 2/3/06, Joe Abley <jabley@isc.org> wrote:
I've often dreamed of a nested series of IVR menus which ask people networking/technology questions instead of simply leaving them on- hold, so that people who demonstrate clue can be shuffled towards the front of the queue, and those who are lacking can fester on-hold indefinitely.
Someone should release an extensions.conf fragment with some corresponding WAV files. The world would thank them.
Joe
Slightly off-topic but fitting, last week's BOFH episode is an excellent example of IVR frustrations. http://www.theregister.co.uk/2006/01/27/bofh_2006_episdoe_4/ -- Mark Owen