..and apparently this is happening more and more. There was actually a story in USA Today a couple of days ago where a family tried calling 911 on their VoIP service during a burglary only to be told by a recorded message that they must "dial 911 from another phone"... http://www.usatoday.com/tech/news/2005-02-28-voip-usat_x.htm This story accurately highlights some of the issues. - ferg -- Adi Linden <adil@adis.on.ca> wrote: Who would in their right mind rely on MSN Messenger for 911 access? Today residential VoIP service offered by Vonage or like companies is nothing more or less than your instant messenging gizmo. Perhaps it is more useful but by no means more reliable. Adi -- "Fergie", a.k.a. Paul Ferguson Engineering Architecture for the Internet fergdawg@netzero.net or fergdawg@sbcglobal.net