27 Aug
2013
27 Aug
'13
5:45 p.m.
To add some more from recent experiences.. Most of these are in colocation datacenters. - speed to handle your emergency support call. (recent experience, some tier1 can take a couple hours) - if support requires a portal opened ticket, is the staff to reset a password also 24/7. - Latency in your region. (recent experience: I removed 4 circuits because the backbones weren't the same in different areas). - Is you location a pop, metro ring or dedicated fiber elsewhere. - To get more specific, where is their peering in relationship to you. Strong peering not near you could mean a lot of extra latency just to get off their network. thanks, Bryan Socha