Sent: Monday, May 06, 2019 10:42 AM
Subject: Re: Fibre provider in Starkville, MS

 

“<snipped>
Well, the worst practical case is that they lay off (or otherwise lose)
competent service employees, leaving you stuck when there's an outage.
We have "legacy" circuits with Windstream (originally ordered from
Deltacom, who was bought by Earthlink, who was bought by Windstream),
and the support on those is pretty poor.

<snipped>”

My comment was from current experience … have a legacy PRI that was disco’d ~18 months ago. Initially told they cannot access the disco order that old. This morning that order is referencing something else(!?). Our monthly bill was not insignificant, but in a month it will be zero. I’m transferring remaining services to reliable carriers.

 

I don’t have this kind of time to waste in my day if I had any other choice I’d exercise it.

LQ Marshall