Notices were left at the discretion of Qwest account teams. There was no mass notification. Jason -----Original Message----- From: Mike [mailto:mike-nanog@tiedyenetworks.com] Sent: Thursday, January 07, 2010 4:04 AM To: NANOG list Subject: qwest outage no notice We just had a qwest outage of about 2 mins at 1:41am pst. When I called to report it I was told it was a 200+ emergency software upgrade due to a security concern, and that we will get a notice later after the fact. Normally we get notices in advance, even for software upgrades due to security or other important issues, so I am curious if other qwest customers had the same experience and wether this is how it's going to be from here on in? The affected platform was juniper and I'd love to know the specfic case being addressed here. Mike- *** NOTICE--The attached communication contains privileged and confidential information. If you are not the intended recipient, DO NOT read, copy, or disseminate this communication. Non-intended recipients are hereby placed on notice that any unauthorized disclosure, duplication, distribution, or taking of any action in reliance on the contents of these materials is expressly prohibited. If you have received this communication in error, please delete this information in its entirety and contact the Amedisys Privacy Hotline at 1-866-518-6684. Also, please immediately notify the sender via e-mail that you have received this communication in error. ***