I would first fix the RIPE whois data. s/UNITED STATES/GERMANY/ All the contacts are wrong. GI-GO e.g. person: Andreas Buxbaum address: NYNEX satellite OHG address: Robert-Bosch-Str. 20 address: 64293 Darmstadt address: UNITED STATES phone: +49 6151 50074-0 nic-hdl: NX911 mnt-by: MNT-NY source: RIPE # Filtered Mark In message <CAKCUjRVWEE5O=FoEgSs7j-yG3L+uXCnMJz+iHX1LhzMO6_yAdQ@mail.gmail.com> , Frederik Kriewitz writes:
Hello,
At the beginning of this year we started to roll out IPv6 for a large part of our customer base. Everything was working perfectly fine until mid February when google decided to geo locate our entire 2a00:e60::/32 IPv6 net to Iran. We expected that it would be done for /48 to /64 blocks (On IPv4 it's done for each IP). Being a ISP with mostly satellite internet customers from all over the world we're used to problems caused by IP based geo locating. Usual the complains are "Please change the language of google.com to English, I don't understand the currently configured language" (happens if the previous user of the IP address trained google to some other language). Most of our customers (Mostly military, oil & gas, government and international companies) are expecting an English internet. Usually we can fix their problems by changing their IP address. But with our entire /32 being handled as Iran by Google this is a problem. The problem is that google apparently blocks Iran from using any remotely commercial service (I assume due to the sanctions against Iran). We got a lot of customers complaining about not being able to login into Google Apps ("Unable to sign in from this country - You appear to be signing in from a country where Google Apps accounts are not supported."). But plenty of other purely informational Google websites (e.g. http://www.html5rocks.com/) returned a "403 - We're sorry, but this service is not available in your country." forbidden error too. We had to revert our IPv6 roll out again due to this problem.
We tried submitting a correction request via https://support.google.com/websearch/contact/ip back in February but that apparently wasn't processed. Is there anyone from Google around who can help with this? This is currently blocking our IPv6 deployment.
Best Regards, Freddy AS62023 / NYNEX satellite OHG -- Mark Andrews, ISC 1 Seymour St., Dundas Valley, NSW 2117, Australia PHONE: +61 2 9871 4742 INTERNET: marka@isc.org