I have Digital Element in my own internal wiki page for managing/documenting IP geolocation
services headaches.
Searching them up on my page I see noted they have a contact us form that specifically lists "IP Address Data Update" as a contact reason. Maybe that will give you or others some avenue into the proper eyeballs over there.
I appreciate the follow up and will add a note to my page that Sling TV uses Digital Element, at least at the moment.
As always, good luck on your endeavor.
-----Original Message-----
Subject: Re: Sling TV Geolocation
Date: Wed, 24 Jan 2024 20:32:10 +0000
(long overdue) Follow up on this – after plenty of emails, phone calls, and research, and our
poor customers having to watch the Packer game, I was able to find out that Sling is using Digital Envoy/DigitalElement for geolocation... I assume the info on
https://thebrotherswisp.com/index.php/geo-and-vpn/ should work for this, but I am waiting for hear back from said geolocation vendor with an answer.
Thanks,
Tim
From: Tim Burke
Sent: Thursday, December 7, 2023 11:36 AM
To: nanog@nanog.org <nanog@nanog.org>
Subject: Sling TV Geolocation
Yet another geolocation post, because content networks don't pay attention to geofeeds... :-)
Anyone know who Sling TV is using for geolocation, or have a contact at Sling that can help? We acquired a /19 in July that we just started pushing out to customers, it is still geolocating back to the previous owner on Sling TV, despite publishing the prefix
in our geofeed. Checked the usual lists with no luck.
Thanks,
Tim