31 Oct
2000
31 Oct
'00
8:55 p.m.
On Tue, Oct 31, 2000 at 08:53:03AM -0500, Spolidoro, Guilherme wrote:
Since they don't own the backbone, their SLAs apply only to their PNAPs, i.e. they cannot guarantee performance, packet loss, delay, outages, etc over somebody else's backbone (e.g. Sprint, UUNet, AT&T, etc).
The ability to "guarantee" performance is orthogonal to how you write your SLAs. Anyone with knowledge of risk management and actuarial science understands this.