I run lots of these. How many APs? Have you reset them to default yet? https://community.ubnt.com/t5/UniFi-Frequently-Asked-Questions/UniFi-How-do-... Steve Mikulasik -----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Bob Evans Sent: Friday, June 19, 2015 8:10 AM To: Jared Mauch <jared@puck.nether.net> Cc: nanog@nanog.org Subject: Re: Ghosts in our 6 New Ubiquity Pros - provision issues. Thanks Jared Cables are 3 to 6 feet long - swapped them out already. All cables manufacture made purchased. They plug into the switch directly. Each switch is them multi-mode fiber back to a main switch where the edgeMax router and other gear are connected. Bob Evans
I have a variety of their gear and don't have problems like this. Have you run a cable tester on the wiring? This sounds quite odd and is something I haven't seen.
They do most of their support in their forums vs email. The email is mainly for RMA support.
What version software is on your controller and the UAP-Pros?
Jared Mauch
On Jun 19, 2015, at 6:01 AM, Bob Evans <bob@FiberInternetCenter.com> wrote:
Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend at this point. We saw people mention this brand here on the list - people like them. So what could we have set incorrectly ? They drop link and re-provision on their own at odd times day or night.
We have completed everything tech support asked of us. (Really, lame emails they respond with as if they didn't read your text - they won't call and you can't call them). We used POE from ciscos - then changed to their POE provided. They didn't recommend it, but we plugged them all into APC UPSes..... no difference. They all re-provision at different times even when no one is connected or in the building at odd hours like 2am. Each one does this 2-3 times per 24 hour period.
Has anyone else experienced this? Anyone know what we may have set incorrectly ? Is this normal - do people put up with the 2 mins the APs are unavailable about 3 times a day? (UniFi support acts like it's not a big issues.)
We use the UniFi controller on mac os x. We use their EdgeMax Edge Router. All the latest software in everything UniFi.
Thank You Bob Evans