Akamai TE Contacts

Does anyone have a contact for someone at Akamai besides the standard Netsupport and tix emails? Or if anyone from Akamai is on the list, can you please contact me off list? We are in need of assistance with TE for Akamai sourced traffic since standard methods are not doable with their CDN. Their NOG presentations usually say to contact them if you need assistance with adjusting traffic flows, but I cannot get a response. We have been contacting them for over a month now with no acknowledgement. Robert