Hi Jeff That seems to be oriented twords end users, not isps. Are you suggesting that isps call/chat customer service? So there Is no noc to noc services available? When I opened a chat saying that i was writing from an ISP the response was .... What Is an ISP? Thanks Brian Brian Turnbow ________________________________ Da: Jeff Mansukhani <jeff@mansukhani.net> Inviato: venerdì 20 novembre 2020 20:17 A: Brian Turnbow; Mike Hammett; josh@imaginenetworksllc.com Cc: nanog@nanog.org Oggetto: Re[4]: Disney+ Geolocation (again) HI all, Sorry there is a misunderstanding. Requests for Disney+ should go via https://help.disneyplus.com/csp instead. Please kindly remove from your documentation and do not email thse two @disneystreaming.com email addresses. Thank you J ------ Original Message ------ From: "Brian Turnbow via NANOG" <nanog@nanog.org<mailto:nanog@nanog.org>> To: "Mike Hammett" <nanog@ics-il.net<mailto:nanog@ics-il.net>> Cc: "nanog@nanog.org<mailto:nanog@nanog.org>" <nanog@nanog.org<mailto:nanog@nanog.org>> Sent: 11/16/2020 8:12:29 AM Subject: RE: Re[2]: Disney+ Geolocation (again) Hi Mike, You may want to add technical operations services team TechOps-Services@disneystreaming.com<mailto:TechOps-Services@disneystreaming.com> We wrote to the distribution address and they replied forwarding it to services Brian From: NANOG <nanog-bounces+b.turnbow=twt.it@nanog.org<mailto:nanog-bounces+b.turnbow=twt.it@nanog.org>> On Behalf Of Mike Hammett Sent: Friday, November 13, 2020 7:25 PM To: Jeff Mansukhani <jeff@mansukhani.net<mailto:jeff@mansukhani.net>> Cc: Nanog@nanog.org<mailto:Nanog@nanog.org> Subject: Re: Re[2]: Disney+ Geolocation (again) I updated our page. :-) ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com ________________________________ From: "Jeff Mansukhani" <jeff@mansukhani.net<mailto:jeff@mansukhani.net>> To: "Seth Mattinen" <sethm@rollernet.us<mailto:sethm@rollernet.us>>, Nanog@nanog.org<mailto:Nanog@nanog.org> Sent: Thursday, November 12, 2020 5:49:40 PM Subject: Re[2]: Disney+ Geolocation (again) Specifically for Network Operators, you may email TechOps-Distribution@disneystreaming.com<mailto:TechOps-Distribution@disneystreaming.com> for technical issues relating to Disney+. Hope this helps. Thanks J