-----Original Message----- From: Michael J McCafferty [mailto:mike@m5computersecurity.com] Sent: Thursday, September 17, 2009 2:46 PM To: nanog Subject: cross connect reliability
All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently there was a bad SFP on their end as well. This seemes
Hello Michael: like
a high failure rate to me. When I asked about the high failure rate, they said that they run a lot of cables and there is a lot of jiggling and wiggling... lots of chances to get bent out of whack from activity near my patches and cables. Until a few years ago my time was spent mostly in single tenant data centers, and it may be true that we made fewer cabling changes and made less of a ruckus when cabling... but this still seems like a pretty high failure rate at the colo. I am curious; what do you expect the average reliability of your FastE or GigE copper cross-connects at a colo?
Thanks, Mike
I agree with their Reason for Outage, but it sounds like a design issue. We prewire all of our switches to patch panels so they don't get touched once they're installed. The patch panels are much more friendly to insertions and removals than a 48 port 1-U switch. We also have multiple connections on the fiber side to avoid those failures. With all of that, we still have failures, but their effect and frequency are minimized. Mike -- Michael K. Smith - CISSP, GISP Chief Technical Officer - Adhost Internet LLC mksmith@adhost.com w: +1 (206) 404-9500 f: +1 (206) 404-9050 PGP: B49A DDF5 8611 27F3 08B9 84BB E61E 38C0 (Key ID: 0x9A96777D)