If you're co-locating with us, you have access to your equipment 24x7. And we are also staffed 24x7 in the event you can't get to our location for whatever reason...(vacation etc...) Colo's have their own rules I suppose, did you know about this before hosting with them?
Date: Wed, 12 Jan 2011 12:24:18 -0800 From: jeroen@mompl.net To: nanog@nanog.org Subject: co-location and access to your server
Cruzio in Santa Cruz recently opened a little co-location facility. That makes two of such facilities in Santa Cruz (the other being got.net), which could be a good thing for competition.
Their 1U offer comes with limited access to your server, only from 10AM to 6 PM. I find that not acceptable. Why wait until 10 AM when a disk breaks at 8 PM? But maybe I am being too picky.
What is considered normal with regards to access to your co-located server(s)? Especially when you're just co-locating one or a few servers.
Thanks, Jeroen
-- http://goldmark.org/jeff/stupid-disclaimers/ http://linuxmafia.com/~rick/faq/plural-of-virus.html