On 11/14/2015 16:56, Larry Sheldon wrote:
On 11/14/2015 16:48, Roland Dobbins wrote:
On 15 Nov 2015, at 2:25, John Levine wrote:
They have point'n'click apps for all the usual platforms.
They are not defaults.
I think that many people on this list don't understand that the vast majority of users around the world do not know what a VPN is, do not know why they might need one, and aren't especially adept at installing applications, even from 'apps stores'.
It would be interesting to see a credible, referred study of this.
_I_ think the IT world continues to minimize and denigrate the abilities and interests of its customers at its own, great peril.
Even if the mythical "where is the 'any' key" calls happen at a rate, globally, of one a minute, there are still tens of thousands of customers unheard-from who are devising ways to get their work done in spite of your best attempts to prevent it. -- sed quis custodiet ipsos custodes? (Juvenal)