Most VPS / hosting abuse departments are understaffed (if they exist at all), and even when they do dig in, the last thing most of them want to do with razor thin margins is to shut off a paying customer unless they REALLY REALLY have to. Noe of this should be a surprise. On Sat, Jan 13, 2018 at 8:49 AM, Rich Kulawiec <rsk@gsp.org> wrote:
On Thu, Jan 04, 2018 at 09:15:19AM +0100, Fredrik Korsb??ck wrote:
For me Poney/Illiad/Online.net/Scaleway has always been a bulletproof hoster (or bulletproof transit even), the response to abuse has always been NIL.
They're still a bulletproof hoster, and they fully support, endorse, and encourage abuse. Not that we really need any more evidence, since they've been furnishing it for years, but this (below) caught my attention this morning.
---rsk
From: Sam <sam@email-scan.com> Newsgroups: news.admin.net-abuse.email Subject: Clue level of online.net has been established Date: Mon, 08 Jan 2018 06:24:36 -0500
The following E-mail response firmly establishes the clue level of this outfit:
From: noreply@online.net To: postmaster@email-scan.com Subject: [Online] Abuse #200181 - abuse for failover ip address 212.129.49.22 resolved
ONLINE SAS Technical assistance BP 438 - 75366 Paris CEDEX 08 France
Tel: 01 84 13 00 00
Subject : Abuse notification resolved
Dear Sir or Madam,
Your abuse number 200181 is now closed.
Here is a comment left by our customer: ----------------------------------------------------------------
not spam, marketing mail only
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If you have any questions, please contact our assistance https://console.online.net/assistance/
Best regards,