Thanks for that. We did that to start hence the attempt to escalate.

Cheers,
Harry 

On Sat, Aug 19, 2023 at 8:15 PM TJ Trout <tj@pcguys.us> wrote:
Open a ticket

https://expressticketing.acss.att.com/

On Sat, Aug 19, 2023, 3:36 PM Harry Hoffman <hhoffman@ip-solutions.net> wrote:
Hi Folks,

We've got a campus out in Oakland, CA running on an ATT Fiber
connection. We've been down since 3a PDT and we're unable to reach
someone to get help.

Anyone who can point us to a contact or in the right direction would
be greatly appreciated.

Cheers,
Harry