25 Aug
1998
25 Aug
'98
7:46 p.m.
"Sean M. Doran" writes:
Dear ISP - you have made an accounting error that I am able to demonstrate in my copious traffic logs. Please credit $x to my account.
or
Dear Customer - our copious traffic logs indicate that you generated x traffi c last month. Please pay $x net 30 days. Thank you.
Dispute resolution -- it's fun!
And *extremely* expensive in manpower. Transaction costs cannot be ignored. Perry