Maybe the ISP is using a router that doesn't respond to ICMP, like the Livingston IRX, or others??
 
Jay Stewart
Vice President
OlyWa.Net - "Olympia's Premier Internet Service Provider"
-----Original Message-----
From: william@pacific.net.ph <william@pacific.net.ph>
To: nanog@merit.edu <nanog@merit.edu>
Date: Wednesday, August 26, 1998 11:58 AM
Subject: Sprint/HiNet


Hi all!

Whenever we do a traceroute from our Sprint connection to a host in the
HiNet network, we get timed out in the Sprint/HiNet link, as follows:

Tracing route to w3.hinet.net [168.95.1.82]
over a maximum of 30 hops:

  1   138 ms   116 ms   113 ms  pi-ph-ts01.pacific.net.ph [210.23.234.128]
  2   142 ms   111 ms   116 ms  pi-ph-gw01.pacific.net.ph [210.23.234.1]
  3   332 ms   330 ms   340 ms  204.59.178.25
  4   375 ms   324 ms   328 ms  204.59.120.198
  5   323 ms   322 ms   339 ms  144.232.1.153
  6   380 ms   366 ms   365 ms  144.232.8.70
  7   347 ms   373 ms   374 ms  144.232.4.142
  8     *        *        *     Request timed out.
  9   546 ms   529 ms   523 ms  168.95.253.126
10   540 ms   532 ms   540 ms  168.95.253.189
11   547 ms   556 ms   547 ms  w3.hinet.net [168.95.1.82]

Trace complete.

Line 8 is always like this and a customer of ours is complaining about it.
Is this a time out or congestion or something else?

William