Anyone from Cogent around? Normal support channels aren't getting me anywhere. We have been seeing consistent packet loss to Verizon over Cogent in San Jose for several days: HOST: noc-auth1.garlic.com Loss% Snt Last Avg Best Wrst StDev 1. router.garlic.com 0.0% 10 0.4 0.3 0.2 0.4 0.0 2. vl203.mag03.sfo01.atlas.cogentco.com 0.0% 10 2.2 2.3 2.1 2.4 0.1 3. te0-2-0-1.mpd21.sfo01.atlas.cogentco.com 0.0% 10 2.6 2.6 2.4 2.8 0.1 4. be2166.ccr21.sjc01.atlas.cogentco.com 0.0% 10 3.9 3.9 3.7 4.2 0.1 5. be2000.ccr21.sjc03.atlas.cogentco.com 0.0% 10 4.7 4.4 4.3 4.7 0.1 6. verizon.sjc03.atlas.cogentco.com 40.0% 10 80.0 80.8 79.9 81.8 0.7 7. so-1-0-0-0.SJC01-CORE-RTR1.verizon-gni.net 30.0% 10 82.2 87.9 81.1 114.6 11.3 8. A8-0-1710.SNFCCA-DSL-01.verizon-gni.net 30.0% 10 83.2 83.8 82.1 85.9 1.3 9. static-71-116-125-210.snfcca.dsl-w.verizon.net 20.0% 10 108.1 107.2 105.7 108.7 1.1 We have had to route some customer's traffic out through our alternate provider (AS20115), as their VPN's were borked by the packet loss. Thanks, -Bobby